For customers in Sacramento, California. Billing errors or other credit applications must be made known to us within 120 days of receiving the invoice for which you are requesting a correction, unless the applicable law requires a longer period of time. We will review and respond to all complaints within five (5) working days of receiving the complaint, unless an investigation requires a search of the historical archives, in which case we will respond within 14 business days. If a payment has not been credited to your account, a copy of a cancelled cheque or payment order may be required and the disputed amount is set aside for up to fourteen (14) days. G. Respect for rights. Nothing in this agreement should be construed as limiting our rights and remedies by law or equity. In the event of termination of this agreement, we and our agents have the right to delete all your data, files, e-mail messages or other information stored on our servers or suppliers. In addition, you may lose your account username and all email addresses, IP and web space as well as voicemail. If you terminate Voice without bringing your voice service and phone number to another service provider, you lose the phone number. We are not responsible for the loss of this data, names, addresses or numbers.

a. Xfinity equipment. “Xfinity Equipment” refers to all new or obsolete devices that we or our agent or agent make available to you or rent, including, but not limited, wiring or wiring (with the exception of Inside Wiring, as defined in Section 6 (c) below) and related electronic devices, modems, routers, cables and other equipment , including all software and programs included in Xfinity equipment or downloaded by our customers. You expressly agree that you use Xfinity equipment exclusively in relation to services. You accept that all Xfinity equipment belongs to us or other third parties and is not considered gaming devices or in any way part of the premises. We may, at our discretion, remove or modify Xfinity equipment at any time if the services are active or after the end of your service. You recognize that any addition, deletion or modification of the Xfinity device can interrupt your services. You cannot sell, lease, sell or donate Xfinity equipment or allow other service providers to use Xfinity equipment, including Xfinity equipment, for which an unturned equipment tax has been paid. Xfinity equipment can only be used on premises unless we specifically allow it. On request, we can move the Xfinity equipment for a fee.

YOU UNDERSTAND AND RECOGNIZE THAT IF YOU TRY TO INSTALL OR USE XFINITY OR SERVICE (S) EQUIPMENT ON A SITE OTHER THAN PREMISES OR OTHERS EXPRESSLY AUTHORIZED BY THE UNITED STATES, THE SERVICE (S) MAY OPERATE OR MAY BE IMPROPERLY. You agree that you do not allow anyone other than us or our agents to use Xfinity equipment. You are responsible for the loss, repair, repair and other costs, damage, expense and expense if you do not return the Xfinity equipment to us in an intact condition.